Ideas
The frameworks behind the writing.
Location, quality, classification
Before a firm points AI at its knowledge, three things need sorting. Location means each kind of knowledge has one home, so people and agents know where to look. Quality means someone has decided what is good, final or approved. Classification means each document carries basic labels, such as type, jurisdiction and practice area. AI raises the cost of getting any of them wrong, because a fluent answer hides a weak source.
You can't tell a document is final by reading it
Whether a document is the signed version, or approved as know-how, can't be read from its four corners. Only the person who sent or approved it knows. So curation needs a signal from a human, and the best place to capture it is a step lawyers already take, such as sending the execution version.
Chat is another way into search
Chat drafts and runs search queries for you. For a quick lookup, that saves time. For research a lawyer has to stand behind, they need what search gives them: filters, a list of results, previews and some confidence they've seen everything.
Seven questions before using AI on a task
AI native should mean deciding task by task, with seven questions: (1) will you learn from doing it, (2) how mechanical is it, (3) is it creative or strategic, (4) how much does accuracy matter, (5) how cost or time-sensitive is it, (6) does it need to be consistent, and (7) will the reader care that a human did it? Most debates about AI in legal work fix on one of these and ignore the rest.
Automate the keyboard, not the brain
Vendors aim AI at drafting and research, the interesting thinking, and call it drudgery. Meanwhile formatting, cross-references, time narratives and filing go unsolved. Those are the tasks that make lawyers groan. They're easier to automate, and they get used.
The zone of apathy, and push and pull
Every new tool makes people slower before it makes them faster. A lawyer focused on today's matter won't cross that dip without a reason. So for each audience, ask who is telling them to change (push) and what's in it for them (pull). The answers differ for partners, associates and trainees.
Skills are knowledge assets
Prompts, playbooks, tabular review templates and now agent skills are all knowledge. They reach further into how lawyers work than any document did, so they'll multiply and vary. They need the discipline any other know-how needs: classification, curation, maintenance and someone who owns them.